Terms and Conditions
Orders Orders take 1 business day (Monday-Friday) to process before they are shipped from the Organik Rocka HQ in East London.
Shipping Cost Postage and packaging is FREE within the UK Free Local Delivery Domestic All domestic orders are shipped Royal Mail, and it depends on where you live and what service you choose. Delivery Time Royal Mail 'Signed For' Delivery will normally take 2-5 business days.
International International orders' shipping times vary, depending on where you live and what service you choose. Air shipments take between 1-2 weeks. Please note once a shipment leaves England the delivery depends largely on the destination country's postal service.
Shipments outside of the United Kingdom may be subject to import duties and taxes, which are the responsibility of the customer upon receipt of the goods. Please consult your local customs office for more details about duties and taxes.
We make every effort on our end to make these duties, taxes and fees as low as possible. Return Policy Organik Rocka understands that exchanges may happen. Returns will be accepted for exchange, store credit or a full refund.
In order to exchange an order you must contact us first. Email: firstname.lastname@example.org Phone: 020 8559 2122. Wednesday - Sunday. 11am to 7pm EST. Domestic Orders may only be exchanged within 14 days of ship date. International Orders may only be exchanged within 30 days of ship date. Exchanged items must be in ORIGINAL condition (with tags/unworn/unwashed).
YOU MUST HAVE AUTHORISATION FROM ORGANIK ROCKA. WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING CHARGES
Sale items excluded. All sales on sale items are final. In a situation where there is a defect in your item, contact us immediately by e-mail: email@example.com and let us know and we will take care of it.